Trip Planner Tips - Frequently Asked Questions

1. I want to travel outside of Pierce, King, and Snohomish Counties. Why can't I get information from the Trip Planner?
2. There's a bus stop right on my street. Why can't I get information about service there?
3. Why does my stop have different street names from the names of the streets it is near?
4. Why does my trip start later or end earlier than I requested?
5. Why are there no walking instructions in my results?
6. Why didn't the Trip Planner give information about service for a special event?
7. How can I tell if a route is affected by construction, an event, or other reroutes?
8. Why didn't the Trip Planner recognize a well-known landmark?
9. Why does the Trip Planner say "Trip Not Possible" even when I start from the nearest Park & Ride?
10. How soon before a Service Change will the Trip Planner have valid information about the changes to service?
11. I received two (or more) itineraries, but they are really the same except for using slightly different stops. Why?
12. Why didn't the Trip Planner use a specific bus stop or bus route that I know serves my origin or destination?
13. Can't I go directly to my destination? My trip goes the long way around to get me there.
14. How can I find a park and ride lot?
15. Is the trip planner missing part of my trip? The trip planner told me to take a certain bus route, but looking at the timetable, it doesn't seem to go where I asked.